Frequently asked questions

The basics of buying, selling, and bidding.

Buying

How do I contact a seller?
Open a listing and use Message seller. You need an account with a confirmed email.

How do I pay?
Buyers and sellers arrange payment and pickup directly. Wiregrass Preowned does not process the payment for a purchase. See our safety tips.

Can I save items?
Yes. Use the save button on a listing and find it later under Saved.

Selling

How do I post something?
Sign in and choose Sell. Add photos, details, and a price, or choose a live auction.

How do I mark an item sold?
Open your listing and use Mark as sold. You will need the buyer's Wiregrass Preowned account email.

Live auctions

When are the auctions?
Live auctions run on Saturday afternoons. See the Auctions page for the current schedule.

Do I need to do anything before I can bid?
Yes. You need a signed-in account with a confirmed email, and a card authorization (deposit hold) on the lot before you can bid. The lot page explains the amount.

What if I win?
The winning bid is a commitment to buy. Non-winning bidders' holds are released.

Accounts

Why do I need to confirm my email?
It keeps accounts real and lets sellers and buyers reach each other. Check your inbox for the confirmation link after you sign up.

Something looks wrong with a listing.
Use Report this listing on the listing page, or contact us.